I Can't Log into My Account, What Should I Do?

If you are having issues logging into the Sprint Center, please try the following troubleshooting steps:

1. In a new web browser tab, type in the corresponding URL. Do not use autofill or copy and paste. 

2. Make sure you are using the same email address you receive our emails with. Try both your work email address and personal email address if you aren't sure.

3. If you think you are entering the wrong email address or are unsure which email address is associated with your Sprint Center or Member account, please contact the Support Team. A member of the Support team will be in contact with you shortly.


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