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How can I connect with other sprinters?
Are the live classes recorded and when will the recording be posted in the Sprint Center?
Are the workbook questions for our own personal use or should we submit our answers?
Can we ask questions during a live class?
Will my projects remain confidential?
Can my project be included in the Past Project Examples?
I need to reschedule my appointment with my TA but I don't see any other available appointments. What should I do?
My TA doesn't have any appointments convenient in my time zone. What should I do?
How do I choose which company to use in my final project?
Will I receive an email confirmation when I turn in my project?
I submitted the project for an on-demand course, when do I get the badge?
Who do I ask if I have questions about the content/project if I take an on-demand course?
A video won't load, how can I access it?
I can't log into the Sprint Center, what should I do?
I've watched all of the videos, however, some of the videos still say "In Progress". How do I change the video status to "Completed"?
Is there a way to download the module recordings, so that I could view without internet?
I cannot open any Google Suite links (e.g. Google Docs, Google Slides). Can you send me the links in a different platform?
I can't access the Slack workspace, what should I do?
How can I edit the workbook?
I'm having issues syncing my calendar with AddEvent!
Do I have to attend all of the live sessions in real-time?
How long do I keep access to the course materials?
I live in a totally different time zone! Can I take a course?
What is the format of the sprint?
What’s the sprint time commitment? I work full-time. Do I have time to take this sprint?
Is there homework?
I wasn't able to finish the sprint, can I still turn my project in to get a badge?
When will the badge be provided?
Will I receive a certificate upon completion?
With unlimited sprints, will I still receive a badge if I complete a sprint?
Can you show me sample syllabi for the courses you offer?
Since the exact times of the live sessions are TBD, when have they been held in the past?
Enroll at Section4
How can I be notified about a future course cohort?
When does enrollment end for a live course?
I am enrolled in a live course, when do I get access to the content?
I can no longer attend a live course. How can I unenroll?
I missed a live course sign-up. When's the next cohort?
When will a course be offered on-demand?
Can I take two overlapping live sprints?
I want to take a sprint, but the sprint card says "Enrollment Conflict" and doesn't let me enroll. Help!
When I login, I see a blank screen. Help!
I wanted to join a specific sprint but now the course is closed. Can you make an exception?
How can I change the email address I'm enrolled with?
When I try to change my password, I'm not receiving the code being sent via email. Help!
Payments / Billing
How can I cancel my membership?
I'd like to refer my network to Section4, is there a referral link I can use?
How can I update my credit card and/or billing information on file?
Can I just purchase one sprint?
How can I get a formal invoice on letterhead to expense my purchase?
Can I purchase a membership as a gift?
Do you offer payment plans?
Can I pay by invoice?
Can I get Section4 reimbursed by my company?
I’ve heard you offer scholarships. Where do I apply?
I want to sprint with a team! What benefits can you offer us?
Is the New Member Orientation mandatory to attend?
How can I change my profile information in the Member Center?
How can I change the email address associated with my membership?
Does the membership automatically renew?
What networking opportunities are available through Section4?
I'd like to search the Member Directory by company name, location, etc, how can I do that?
Is there a job board for members?
Can I get CPE credits if I take a sprint?
Why should I take a live course if I have access to the content on-demand?